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Department: Operations

Role: Campus Assistant

Reporting to: Campus Manager 

Location: BSBI Potsdamer Platz

Role summary: 

To deliver a friendly, efficient reception front-of-house and administrative service for BSBI, providing administrative support to key staff in the School and a warm and welcoming atmosphere for all guests at all times.

Responsibilities

Reception

  • Establishing a courteous, helpful and friendly attitude to all guests and students at all times

  • Maintaining a high standard in personal appearance and demeanor

  • Building a good working knowledge of all departments across the campus to ensure good communication levels between departments, students/guests so as to provide a smooth and efficient service

  • Handling any complaints/problems appropriately and bringing them to the attention of the manager

  • Verifying access for all students, guests and staff onto the premises as per Campus rules, ensuring there is strictly no breach of security policies or procedures

  • Adhering to service standards from time-to-time established - i.e. - all guests (non-ID holders) must be accompanied at all times whilst on the premises and if guests are waiting for a 10 minutes to inform with the appropriate department as necessary, ensuring racks of information sheets, leaflets, student recruitment paperwork and timetables are stocked etc

  •  Assist and manage contractors and deliveries by communicating with the relevant staff and ensuring assistance where necessary

Administration

  • Providing general administrative support to members of the management team and academics, as required
  • Assisting with the printing of class materials for tutors

  • Update student attendance in the student database as requested by the Academic / Administrative departments

  • Maintain and update filing, inventory, mailing, and database systems and disseminating information to departments

  • Updating the student database with student data as required by the Academic /Administrative departments and making sure that student information is correct

  • Assisting the Management on daily basis in areas such as research, order, purchase orders and dealing with suppliers

  • Type, format, proofread, and edit correspondence and other documents

  • Managing and ordering office stationery supplies in collaboration with the Finance department

 PROFESSIONAL COMPETENCIES

Qualifications/Education

  • Bachelor degree or equivalent vocational qualification

Knowledge & Skills

  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology

  • Knowledge of principles and processes for providing customer service

  • Effective verbal and written communication skills

  • Ability to work as part of a small team as well as individually

  • Good time management skills

  • Good organisational skills

  • Good working knowledge of Microsoft Office and business applications, databases etc

Experience

  • Experience of communicating information and ideas verbally and in writing so that others will understand
  • Experience of working in an administrative/reception/customer- facing role
  • Experience of working in a fast-paced environment

 

How to apply

Please send your CV and letter of application to hr@berlinsbi.com

While we aim to respond to all applications received, in some cases where the number of applications is high we might be unable to confirm receipt of all applications or the result after the first round of assessment. Therefore, should you not hear from us two weeks after the closing date of the applications, please consider that your application was not successful on this occasion. However we would be pleased for you to apply for other roles that may suit your skills and chosen career path.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Department: Executive Office

Role: Personal Assistant

Reporting to: Chairman

Location: BSBI Potsdamer Platz

 Responsibilities

  • Liaising with senior staff at regional, national and international higher education institutions,professional bodies, associate centres and other similar institutions with the Chairman & has professional relationships

  • Coordinating and servicing meetings. This will include drafting agendas, researching items and taking minutes and following up actions. Meetings may include complex negotiations

  • Ensuring the Chairman receives all necessary papers for meetings in good time and that action points are progressed

  • Project coordination support as required by the Chairman

  • Proactively managing communication with the Chairman’s direct reports by preparing briefing notes,etc

  • Dealing proactively with mail, including preparing draft responses, seeking information from relevant sources, resolving issues and ensuring any resulting deadlines are diarised and met

  • Organising corporate and senior management events

  • Helping to develop and maintain effective integrated information retrieval systems with an increasing emphasis on automated IT systems

  • Providing effective diary management

  • Managing and overseeing the travel bookings via an external agent and making sure staff travelling under the BSBI cost code are adhering to the rules and boundaries and flagging any that are above limits

  • Translation of documents from German to English and being able to type up correspondence as dictated or directed by the chairman and writing at time on his behalf

  • Monitoring budgets, gathering and compiling and manipulating information on spreadsheets and presenting this in a digestible format

  • Other duties as required by the Chairman from time to time

  • Under the day-to-day direction of the Principal, working collaboratively ensuring a proactive and seamless administrative service. This will include filtering telephone calls, reception of visitors, diary management, progress chasing, drafting letters and audio/copy typing

 PROFESSIONAL COMPETENCIES

Qualifications/Education

  • Educated to degree level or equivalent

    Knowledge & Skills

  • Organised, with excellent time management skills

  • Fluent in German and English with a high level of grammar and spelling in both

  • Ability to problem solve and ‘think on your feet’ and being to step into other roles/duties as required

  • Able to solve problems quickly and thrive under pressure as well as be energetic. · Excellent verbal and written skills

  • Excellent attention to detail

  •  Proficiency in Microsoft Office (Outlook, Excel and PowerPoint)

  • Self-motivated team player who is confident and flexible with the demonstrative ability to establish a strong rapport with senior management and key stakeholders; excellent communication and interpersonal skills

  • Ability to understand the key dynamics of the Principal’s role and the business so that they can help prioritise and manage workload

Experience

  •  Proven and demonstrable track record to have worked in fast growing SMEs
  •  Experience in working with senior management and internal staff members as well as external stakeholders
  •  Experience of working in a culturally diverse environment

 PERSONAL COMPETENCIES

  • Very good organisational and communication skills
  • High social competence and assertiveness
  • Maintaining an overview even with high workloads
  • Entrepreneurial and economic way of thinking and working
  • Resilient and flexible
  • Motivated for further academic and professional development

Benefits

  • Further training and vocational education
  • Exchange possibilities with GUS entities in other countries
  • Team events
  • Special conditions from BSBI business partners
  • Free refreshments 

How to apply

Please send your CV and letter of application to hr@berlinsbi.com

While we aim to respond to all applications received, in some cases where the number of applications is high we might be unable to confirm receipt of all applications or the result after the first round of assessment.Therefore, should you not hear from us two weeks after the closing date of the applications, please consider that your application was not successful on this occasion. However we would be pleased for you to apply for other roles that may suit your skills and chosen career path.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Berlin

Date: TBC

Reports professionally: Provost & Academic Director

Reports to disciplinary: TBC

Representation for: Professor / Lecturer in Berlin

 Responsibilities

  • Teaching the assigned academic modules according to the curriculum.
  • Administering, proctoring and marking all students‘ assignments and exams papers of all assigned classes.
  • Amending or designing and developing a new curriculum for a Module if required.
  • Updating a Syllabus or Syllabi if required.
  • Supervising a number of Dissertations per academic year (if required).
  • Providing consultation and mentoring to students.
  • Creating assignment briefs and exams papers.
  • Providing feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence.
  • Teaching students study skills relevant to programmes and exam-taking strategies.
  • Providing, if needed, private instruction to individual or small groups of students to improve academic performance and to prepare for exams.
  • Assessing students' progress throughout tutoring sessions.
  • Scheduling tutoring appointments with students.
  • Monitoring student performance or assisting students in academic environments, such as classrooms, laboratories, or computing centers.
  • Organising the tutoring environment to promote productivity and learning.
  • Participating in training and development sessions to improve tutoring practices or learn new tutoring techniques.
  • Communicate effectively with students and convey passion for learning.
  • Maintaining records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records.
  • Preparing lesson plans or learning modules for tutoring sessions according to the Programmes needs and goals.
  • Creatively design teaching materials that maximises student’s experience.
  • Developing content, both written and recorded, as directed by the Chief Academic Officer.
  • Researching or recommending textbooks, software, equipment, or other learning materials to complement tutoring.
  • Communicating students' progress to students in written progress reports, in person, by phone, by e-mail and/or teleconferencing.
  • Identifying, developing, or implementing intervention strategies, tutoring plans, or individualised education plans (IEPs) for students.
  • Performing day-to-day tasks such as maintaining information files and processing paperwork related to teaching activities.
  • Provide feedback to students on their progress.
  • Playing a proactive role in promoting the School.
  • Providing all students with tutor support to develop their assignments
  • Participating in School‘s activities as required by the Chief Adacemic Officer.

 PROFESSIONAL COMPETENCIES

  • PhD or DBA (Master degree or MBA in specific cases)
  • Prior teaching experience in higher education at University level
  • Very good knowledge of Windows OS, of MS Office suite (Excel, Word, Outlook, PowerPoint) and Microsoft Teams
  • Scientific publications in a related discipline
  • Fluent in spoken and written English (C2 level)
  • Knowledge of German is desirable
  • Knowledge of Educational Platforms (i.e. Canvas, Blackboard etc.)
  • Working knowledge of timetabling software
  • Sound knowledge of study regulations and rules

 PERSONAL COMPETENCIES

  • Very good organisational and communication skills
  • High social competence and assertiveness
  • Maintaining an overview even with high workloads
  • Entrepreneurial and economic way of thinking and working
  • Resilient and flexible
  • Motivated for further academic and professional development

Benefits

  • Further training and vocational education, as well as polishing up academic titles
  • Exchange possibilities with GUS entities in other countries
  • Team events
  • Special conditions from BSBI business partners
  • Free refreshments 

Location: Potsdamer Straße 180-182, 10783 Berlin

How to apply

Please send your CV and letter of application to hr@berlinsbi.com

While we aim to respond to all applications received, in some cases where the number of applications is high we might be unable to confirm receipt of all applications or the result after the first round of assessment.Therefore, should you not hear from us two weeks after the closing date of the applications, please consider that your application was not successful on this occasion. However we would be pleased for you to apply for other roles that may suit your skills and chosen career path.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.