What is the Purpose of Visual Merchandising?

The success of the fashion industry is not only owed to the designing and manufacturing process. Marketing is also an essential business technique which is prevalent in all industries today and it’s especially critical to the fashion business. More specifically, visual merchandising is a vital marketing technique in the fashion world. Read on to know more about this interesting marketing technique.

What is Visual Merchandising?

Have you ever looked at a mannequin dressed up with the perfect set of clothes? Did it appeal to you? If so, this is known as visual merchandising. It is a strategy employed by retail stores to maximize sales with the help of floor plans and three-dimensional displays.

Mannequins, wall displays, and window installations all come under types of visual merchandising. The process starts on the outside of the store with attractive window displays. This is used as a technique to entice customers into the store and, in turn, increase business. However, visual merchandising not limited to mannequins or window displays. A retail store can also use wall décor or interactive displays to induce customers’ interest.

The Importance of Visual Merchandising in Retail

Visual merchandising increases the visibility of the brand and also enhances brand loyalty. Today fashion and retail industries are employing the retail merchandising technique on a high scale. It is one of the most popular methods used to engage customers and has seen a high success rate in the past few years. 

Key Elements of Visual Merchandising  

Marketing techniques have certain elements that make them a successful tactic. Have a look at what makes up for the elements of visual merchandising: 

  • Paint the world! Have you ever wondered what appeals first to the human mind in a visual? It is the colour. A colour palette is the essence of a visual and sets the aura for the display by appealing to the viewers on a subconscious level. Since the colours in a display say a lot about the brand, they should, complement the brand and it’s specific colour scheme. Using one particular colour should be avoided, as too much of it might become overwhelming for the customers. 
  • Landscapes and more: One of the best ways to capture customers’ attention is by including landscapes as a retail merchandising technique. Landscaping refers to the elevation of products, making it more noticeable. It should be noted that while landscaping, you must carefully choose the size and shape of the displayed merchandise. These details affect which part of the visual merchandise is highlighted due to the lighting. 
  • Texture: A display can be enhanced with the help of contrast technique, which is known as texture. A display can use textures to convey a message or meaning. While deciding on the texture, you must first analyse the mood or atmosphere you want to set for the display and then find a contrasting texture that supports it. This works wonders in seizing customers’ attention. 
  • Storytelling: Storytelling has the ability to engage a customer for a long time. If you have seen cafes with visuals and dialogues on their wall, you must have noticed that a lot of customers pay attention to them. This is an effective merchandising technique and is widely used in various retail stores too. 
  • Finishing Touch: Décor is the final nail in the wall for retail merchandising. The overall theme of the display is enhanced by the décor, without it being a distraction. It adds value to the display and holds customers’ attention. However, when implementing this element, the size, shape, and colour should be carefully picked. 

Benefits of Visual Merchandising

Visual merchandising offers a range of valuable benefits for retail businesses, going far beyond simply making a store look attractive. Some of the key advantages include: 

  • Boosts Sales: Well-executed visual merchandising directly influences purchasing decisions by showcasing products in appealing and accessible ways, often increasing both foot traffic and overall sales. 
  • Enhances Brand Identity: Consistent visual displays reinforce your brand’s image and help establish a memorable identity that customers associate with quality and style. 
  • Improves Customer Experience: Thoughtful store layouts and engaging displays create a smooth shopping journey, making it easier for customers to find and connect with products. This positive experience can encourage longer visits and repeat business. 
  • Drives Impulse Purchases: Attractive displays can prompt spontaneous buying, especially when new or seasonal products are spotlighted in high-traffic areas. 

Essentials of Visual Merchandising

So what refers to visual merchandising? Here’s a list that will tell you all: 

  • Window displays: Ever heard of the term window shopping? Well, it originated from the idea of window displays. Themes are created for window displays to lure customers into the store. You can use window displays to make a lasting statement about your merchandise. 
  • Shelf displays: Shelf displays come into focus after customers enter a store. You must strategise about what you want to show on the shelf display and how much shelf space a particular merchandise should get. 
  • Stock displays: Stock displays are a great marketing spot for your featured and profitable products. Generally, the end of aisles, also called “premium spaces” are used for stock displays to maximise the sale of profitable products and merchandise. 
  • Visual merchandiser: This interesting profession helps to deliver visual concepts to promote retails brands. Professional visual merchandisers also can help create effective designs for stores. Moreover, they know exactly what theme is perfect for your visual merchandising endeavour. 

Purpose of Visual Merchandising

The purposes of visual merchandising are quite straightforward and aimed at bringing in profits for the retail store. Other purposes include: 

  • To increase sales by showing and promoting your merchandise. 
  • Make the display visually appealing to encourage customers to enter the store. 
  • Get the customer to pause and “shop” the selling floor. 
  • Use merchandising to enhance, establish and promote the store’s visual image. 
  • Improve customers’ shopping experience and entertain them. 
  • Educate customers about the use or accessorising of a merchandise. 

Top Tips for Becoming a Successful Visual Merchandiser

  • The customer is your audience and also your critic. You need to empower your customers. Make sure that the visual content is engaging for the customers and encourages shoppers to step into the store. 
  • Visual merchandising is all about product styling and placement. This is where you can put your creativity into use and make the shopping experience exciting for your customers. 
  • Encourage impulse purchases. According to sciencedirect.com, spontaneous selection of merchandise accounts for 80% of all purchases made. Employ strategies that encourage shoppers to buy based on these spontaneous impulses. 
  • Converting window shoppers to leads. Present your window displays in a way that urges window shoppers to enter the store and buy something. This will add value to your retail merchandising strategies. 
  • Put fresh and popular merchandise on display. Old can be boring and this applies to merchandise too. Make sure that while you’re designing visual merchandise, you cater to the mindset of new customers and also the existing ones. 

Examples of Visual Merchandising

Getting customers to notice your new range of products is essential. Here are some typical ways businesses will try to catch the eye of customers to showcase new products. 

  • Mannequins: Mannequins dressed in coordinating outfits showcase how products can be worn or styled. This highlights current trends and helps customers visualise merchandise in real-life settings. 
  • Themed Displays: Stores use themed displays to tell a visual story, whether it’s a holiday, a trend, or a lifestyle concept. These displays often combine products with props, lighting, and backdrops for maximum effect. 
  • Feature Walls: A dedicated section of the store may be transformed to highlight a particular brand, product range, or seasonal offering. Feature walls use bold graphics, signage, and carefully selected lighting to draw attention. 
  • Interactive Displays: Some retailers incorporate digital screens, touchpoints, or demo areas where customers can engage directly with products, watch video demonstrations, or customise their choices on the spot. 
  • Point-of-Sale (POS) Displays: Merchandise positioned near the checkout area is designed to encourage last-minute additions. These displays often feature small, high-margin, or seasonal items. 

Career in Visual Merchandising

Are you looking for a visual merchandising career path that combines creativity with commercial awareness? Professionals in this field are responsible for designing impactful in-store displays and layouts that attract customers and drive sales, often working closely with retail teams and brand managers. If that interests you, this is the perfect choice for you. 

With the ongoing growth of the retail and fashion industries, skilled visual merchandisers are in high demand. This role offers plenty of room for career development, with opportunities to specialise in areas like retail management, brand strategy, or design consultancy, making it an appealing path for those with a passion for design and innovation. 

Salary of a Visual Merchandiser

According to Glassdoor, the average entry-level salary offered to a visual merchandiser ranges between €15,700 to €32,000. Visual merchandising as a career has become increasingly popular in the last decade as the profession has become more in demand. Most retail brands rely on visual merchandisers to handle the store’s promotional activities and generate more sales. 

Take a look at the table below to find out more about visual merchandising careers, their responsibilities, and average salaries. 

Role / Job Title Key Responsibilities Essential Skills Approximate Annual Salary (USD) Notes on Growth Outlook 
Visual Merchandiser Design in-store displays, plan layouts, promote products Creativity, design sense, customer psychology €18,000 – €40,000 (entry to mid-level) Growing demand globally, especially in fashion retail 
Retail Designer Develop store concepts, create visual themes Spatial awareness, CAD skills, marketing €27,000 – €54,000 Increasing use of technology and experiential retail 
Display Coordinator Set up window and store displays, coordinate events Organisation, teamwork, trend awareness €23,000 – €45,000 Vital role during seasonal campaigns and product launches 
Visual Merchandising Manager Oversee merchandising teams, develop visual strategies Leadership, project management, analytic skills €40,000 – €80,000+ Senior roles expanding as brand differentiation grows 

Global Salary Comparison Highlights: 

  • United States: Entry-level salaries start around $25,000, with experienced professionals earning over $75,000. 
  • United Kingdom: Entry to mid-level ranges between £18,000 and £35,000, with senior roles exceeding £50,000. 
  • Europe (e.g., Germany, France): Salaries range from €20,000 to €50,000 depending on experience and country. 
  • Asia-Pacific: Salaries vary widely; major markets like Australia and Japan offer competitive pay from $25,000 to $55,000. 
  • Emerging Markets: Salaries typically lower, but demand for skilled merchandisers is increasing as retail sectors modernise. 

Study Visual Merchandising at BSBI

With the demand for visual merchandisers rapidly increasing, the education sector is now doing more to offer courses in this growing market. Berlin School of Business and Innovation (BSBI) offers a course in MA in Fashion Retail and Luxury Management. To find out more about the course, click here

Frequently Asked Questions (FAQs)

The four key elements are colour, which sets the mood and attracts attention; landscaping, which involves elevating products to highlight them; texture, used to create contrast and interest; and storytelling, which engages customers by conveying a message or theme through the display. 

Yes, visual merchandising is a rewarding and creative career with growing opportunities, especially in fashion and retail. It allows you to combine design skills with marketing, helping brands stand out while influencing customer buying behaviour. 

A successful example is a themed window display that changes seasonally to attract foot traffic and encourages shoppers to enter the store. Such displays use colour, props, and lighting to create an inviting atmosphere that drives sales. 

An entry-level visual merchandiser can expect to earn between €15,700 and €32,000 annually, depending on factors like location, employer, and experience. With experience, salaries tend to increase significantly. 

Important skills include strong creativity, a good eye for detail, knowledge of design and layout principles, an understanding of customer psychology, and the ability to plan and execute effective displays that promote products and enhance the shopping experience. 

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