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Location: BSBI Potsdamer Straße 180-182 10783, Berlin, Germany

Reports professionally: Provost & Chief Academic Director

Representation for: Professor / Lecturer in Berlin

 Responsibilities

• Teaching the assigned academic modules according to the curriculum.
• Administering, proctoring and marking all students‘ assignments and exams papers of all assigned classes.
• Amending or designing and developing a new curriculum for a Module if required.
• Updating a Syllabus or Syllabi if required.
• Supervising a number of Dissertations per academic year (if required).
• Providing consultation and mentoring to students.
• Creating assignment briefs and exams papers.
• Providing feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence.
• Teaching students study skills relevant to programmes and exam-taking strategies.
• Providing, if needed, private instruction to individual or small groups of students to improve academic performance and to prepare for exams.
• Assessing students' progress throughout tutoring sessions.
• Scheduling tutoring appointments with students.
• Monitoring student performance or assisting students in academic environments, such as classrooms, laboratories, or computing centres.
• Organising the tutoring environment to promote productivity and learning.
• Participating in training and development sessions to improve tutoring practices or learn new tutoring techniques.
• Communicate effectively with students and convey passion for learning.
• Maintaining records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records.
• Preparing lesson plans or learning modules for tutoring sessions according to the Programmes needs and goals.
• Creatively design teaching materials that maximises student’s experience.
• Developing content, both written and recorded, as directed by the Chief Academic Officer.
• Researching or recommending textbooks, software, equipment, or other learning materials to complement tutoring.
• Communicating students' progress to students in written progress reports, in person, by phone, by e-mail and/or teleconferencing.
• Identifying, developing, or implementing intervention strategies, tutoring plans, or individualised education plans (IEPs) for students.
• Performing day-to-day tasks such as maintaining information files and processing paperwork related to teaching activities.
• Provide feedback to students on their progress.
• Playing a proactive role in promoting the School.
• Providing all students with tutor support to develop their assignments
• Participating in School‘s activities as required by the Chief Academic Officer.

 PROFESSIONAL COMPETENCIES

• PhD or DBA (Master degree or MBA in specific cases)
• Prior teaching experience in higher education at University level
• Very good knowledge of Windows OS, of MS Office suite (Excel, Word, Outlook, PowerPoint) and Microsoft Teams
• Scientific publications in a related discipline
• Fluent in spoken and written English (C2 level)
• Knowledge of German is desirable
• Knowledge of Educational Platforms (i.e. Canvas, Blackboard etc.)
• Working knowledge of timetabling software
• Sound knowledge of study regulations and rules

 PERSONAL COMPETENCIES

• Very good organisational and communication skills
• High social competence and assertiveness
• Maintaining an overview even with high workloads
• Entrepreneurial and economic way of thinking and working
• Resilient and flexible
• Motivated for further academic and professional development

Benefits

• Further training and vocational education, as well as polishing up academic titles
• Exchange possibilities with GUS entities in other countries
• Team events
• Special conditions from BSBI business partners
• Free refreshments 

Location: Potsdamer Straße 180-182, 10783 Berlin

How to apply

Please send your CV and letter of application to bsbi.recruitment@berlinsbi.com.

While we aim to respond to all applications received, in some cases where the number of applications is high we might be unable to confirm receipt of all applications or the result after the first round of assessment. Therefore, should you not hear from us two weeks after the closing date of the applications, please consider that your application was not successful on this occasion. However we would be pleased for you to apply for other roles that may suit your skills and chosen career path.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Position:  NEW

Location: Paris, France

Reports professionally: Provost & Chief Academic Director

 

Responsibilities

• Teaching the assigned academic modules according to the curriculum
• Administering, proctoring and marking all students ‘assignments and exams papers of all assigned classes.
• Amending or designing and developing a new curriculum for a Module if required.
• Updating a Syllabus or Syllabi if required.
• Supervising a number of Dissertations per academic year (if required).
• Providing consultation and mentoring to students.
• Creating assignment briefs and exams papers.
• Providing feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence.
• Teaching students study skills relevant to programmes and exam-taking strategies.
• Providing, if needed, private instruction to individual or small groups of students to improve academic performance and to prepare for exams.
• Assessing students' progress throughout tutoring sessions.
• Scheduling tutoring appointments with students.
• Monitoring student performance or assisting students in academic environments, such as classrooms, laboratories, or computing centres.
• Organising the tutoring environment to promote productivity and learning.
• Participating in training and development sessions to improve tutoring practices or learn new tutoring techniques.
• Communicate effectively with students and convey passion for learning.
• Maintaining records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records.
• Preparing lesson plans or learning modules for tutoring sessions according to the Programmes needs and goals.
• Creatively design teaching materials that maximizes student’s experience.
• Developing content, both written and recorded, as directed by the Chief Academic Officer.
• Researching or recommending textbooks, software, equipment, or other learning materials to complement tutoring.
• Communicating students' progress to students in written progress reports, in person, by phone, by e-mail and/or teleconferencing.
• Identifying, developing, or implementing intervention strategies, tutoring plans, or individualised education plans (IEPs) for students.
• Performing day-to-day tasks such as maintaining information files and processing paperwork related to teaching activities.
• Provide feedback to students on their progress.
• Playing a proactive role in promoting the School.
• Providing all students with tutor support to develop their assignments
• Participating in School‘s activities as required by the Chief Academic Officer.

 

Professional Competencies

• PhD or DBA (Master degree or MBA in specific cases)
• Prior teaching experience in higher education at University level
• Very good knowledge of Windows OS, of MS Office suite (Excel, Word, Outlook, PowerPoint) and Microsoft Teams
• Scientific publications in a related discipline
• Fluent in spoken and written English (C2 level)
• Knowledge of French is desirable
• Knowledge of Educational Platforms (i.e. Canvas, Blackboard etc.)
• Working knowledge of timetabling software
• Sound knowledge of study regulations and rules

 

Personal Competencies

• Very good organizational and communication skills
• High social competence and assertiveness
• Maintaining an overview even with high workloads
• Entrepreneurial and economic way of thinking and working
• Resilient and flexible
• Motivated for further academic and professional development

 

Your application may be shared with our local partner (PPA Business School).

Key Result Area division

Area	Requirement
Teaching	100%

 

How to apply

Please send your CV and letter of application to bsbi.recruitment@berlinsbi.com.

Role: Head of Sales
Location: Greece + Travel
Salary: Competitive Based on experience

 

Role Summary

This high-profile role represents an unparalleled opportunity to make a significant and lasting impact in a high-growth business. Based in Greece- Athens, you will be accountable for leading and developing a team of Programme Consultants; you’ll bring strategic vision, focus and innovative thought to the complex challenges of increasing revenues and driving future growth in a competitive market.

As a Head of Sales, you will optimise the team’s productivity and conversion efficiency. Driving their performance, you’ll ensure sales are maximised to achieve ambitious growth targets while ensuring every team member develops the skills necessary to deliver and works to the highest quality standards.

You will be expected to develop collaborative relationships with senior figures in a range of other departments, to drive new initiatives and ensure you are continuously up to date with new products and market changes.

A driven, enthusiastic and motivational people leader, you should have proven experience managing a sales team, and experience of or capability to recruit sales professionals. A commercial and strategic thinker, you thrive in a fast-paced environment and are looking for an opportunity to progress in a forward-thinking, dynamic and innovative organisation.

Key Activities & Responsibilities

• Responsibility for helping design the specific commercial strategy, along with the successful communication and delivery of the strategy.
• Responsible and accountable for developing and executing business strategies to deliver growth in accordance with the strategic plans
• Formulation and implementation of interventions to deliver sustained performance in terms of new business opportunities.
• To guide and direct commercial activity across the brand to maximise the potential of the brands products and services, to support delivery against KPI’s and targets.
• Direct and in-direct management of commercial activity via the group and through business units.
• Manage internal sales team of Programme Consultants
• Understand optimum lead allocation methodology to maximise ROI (by programme area, country etc)
• Drive productivity improvements via call monitoring and analysis
• Improve or design new processes and systems to ensure quality and grow the reputation of our brand
• Through excellent leadership skills and personal qualities, identify areas of performance improvement and direct, coach and encourage action plans for development in order to maximise performance
• Train the team to deliver a professional and consistently excellent service
• Submit accurate sales documentation and reports
• Oversee events, student recruitment fairs, presentations and seminars where necessary in order to represent the partner and generate awareness of our business to potential students
• Become an expert in our products, developing strong relationships with internal stakeholders to ensure sales team are up to date with market changes and product information
• Lead by example
• Reach and exceed targets set by top management
• Continual training and development of all members of the sales department.
• Attending key meetings with members of the sales team.
• Identifying key areas for improvement in the sales process.
• Spotting market opportunities for new customers.
• Attending monthly meetings with other senior members of the business.
• All aspects of recruitment and selection for the sales department.
• Attending industry events and conferences to generate new business leads.
• Acting as a spokesperson for the organisation at sales events and conferences.
• Networking with other directors in order to generate new business for the company.
• Monthly reporting on sales performance against budget and reporting on variances.
• Requires Travel to multiple sites and locations when required

   

Requirements for the role

Qualifications/Education
• A bachelor's degree or equivalent experience

Knowledge & Skills
• Highly analytical, capability to use data, analysis and insight to drive business performance
• Must be highly organized and have a high attention to detail
• Excellent written and verbal communication skills, with strong presentation and interpersonal skills

Experience
• Proven track record in people management
• Be able to demonstrate a strong track record of success in improving sales performance within a consumer service business
• Previous experience in telephone sales as well as face to face consultative sales role
• Previous experience successfully managing sales teams ideally from a similar industry.
• Professional sales training would be a strong advantage.
• Proven track record of achieving targets and driving sales growth in a business.
• Strong leadership skills and an ability to inspire sales teams.
• Proven experience developing and managing long term customer relationships
• Previous experience working in a culturally diverse environment within a global organisation

 

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

 

 

Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Position: Head of Students Services

BSBI has three concepts at its heart: Enterprise, Leadership, Success. We deliver our courses with these in mind and with the focus on improving our students’ practical business skills and understanding of industry.

We are looking for a Head of Student Services (m/f/d) for our team to manage non-academic student affairs for our Berlin, Hamburg and Athens campuses. This is a full-time role is based on our Berlin campus. In this role, you will be reporting to the Head of Operations.

Your tasks

• As Head of Student Services you oversee our non-academic student affairs, including International Affairs Office, accommodation, careers, student engagement, and pastoral care.
• You are leading and coordinating our Student Service team, shaping the overall structure, assigning individual team member tasks and coordinating team processes and schedules.
• You oversee the work of our student welfare officers in Hamburg and Athens, and you coordinate the administrative efforts of our support team in Hyderabad.
• You ensure high levels of student satisfaction and collect regular student feedback through satisfaction surveys
• You coordinate the work of the Student Council and Student Council Presidents, mostly related to student engagement activities and the development of the student community
• You closely collaborate with other teams across BSBI to improve our students’ experience, this may range from academic administration, finance, and operations.
• You play an active role in the registration and orientation of new students.

Your profile:

• You have at least 5 years’ experience in the field of customer service
• Prior experience working in the adult education/higher education sector, preferably with international students.
• You are a natural leader who enjoys motivating and inspiring your team members, coordinating them to ensure efficiency while keeping an empathic leadership style
• You have outstanding communication skills and are able to communicate at different levels, ranging from young students to key figures in German public administration
• You are very organized with strong administrative skills and can remain cool-headed in fast-paced environments
• You possess cultural awareness and sensitivity skills
• Fluency in English and German
• Solid MS Excel skills are desirable

What we offer:

• A highly talented, dynamic and international team
• An inspirational way of working in a fast-paced environment and a high impact to shape our brand
• Variety of tasks with plenty of potential for personal growth and career development
• Opportunities to participate in internal courses and seminars.
• Room for sharing your own ideas and their implementation.
• Up to 30 days’ vacation per year (starting at 27 plus one accrued for every completed year).

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

How to apply

Please send your CV and letter of application to bsbi.recruitment@berlinsbi.com.

Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Position: Senior Programme Consultant

 

The Role

Roles at this level will work with minimal day-to-day supervision, leading and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes and BSBI products of the working environment, gained through relevant work experience over some years. Role holders will strive to achieve set targets and organise their own day-to-day work to meet clear objectives. Independence and initiative will be required to react to changing priorities and work circumstances, with the cope to make decisions within clear parameters. This may also include responding to and being the first point of contact for escalated complaints and escalated issues and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.

 

Key Activities & Responsibilities

 Sales Performance

• Ensure the entire sell process is followed correctly.
• Use selling techniques, advisory, negotiation, and influence skills to convert leads.
• Measurable month-to-month increases in conversion rates from Lead to Payment, Application – Payment and from Lead to Application
• Achieve/or exceed 6-monthly targets set: Oct-March then April-Sept
• All commissions payable for each completed intake

Managing customer relations - external / Trusted Advisor

• Providing individually tailored advice to all prospective students
• Consulting students through the entire application circle: from initial conversation through to finalising and closing their application to study with BSBI
• Exploring possible career paths for students and matching them with specific BSBI offerings
• For international students: advising/ making students aware of visa, immigration issues and compliance.
• Handling student enquiries regarding different programmes
• Building commonalities to gain trust and engage potential students.
• Provide outstanding customer service to all students, and all stakeholders, which is timely and efficient, and encourages students to choose BSBI
• Handling student enquiries regarding different programmes from potential student’s business partners
• Always Providing individually tailored advice
• Portraying a positive and professional image of BSBI at all times. Generating a positive and sought-after image of BSBI
• Account Managing student applications from original enquiry to payment of tuition fees
• Being the first point of contact for junior consultants to solve complex queries or for any escalated complaints.
• Building commonalities and personalised message
• Reduced number of complaints.
• Reduced number of refunds
• Always phone first unless an email is requested / no number is supplied.
• Personalised message Effective Follow up:
• On leads: organise face-to-face/phone meetings wherever possible/invite to open days/fairs
• Follow up every face-to-face meeting within 24 hours, outlining the main points of the conversation.
• Clear, concise communication in line with company policy, procedures and current templates Sales cycle
• Manage, respond to and convert leads generated from marketing campaigns for BSBI courses and directly from the website via phone, email and face-to-face.
• Develop and improve a proactive process to follow up and convert leads, and a communications plan to convert enquirers, applicants, and offer holders.
• Lead an effective, targeted recruitment and sales activity schedule to raise interest in studying at BSBI and increase student numbers.
• Manage a database of enquiries and leads, recording all contact details, audience profiles, contact history personal information on students to build commonalities, decisions, outcomes, and conversion activities.
• To keep up to date with local trends, develop knowledge on the current market, research competitors and provide insight into improving the processes in line with findings.
• Answer inquiries within 24 hours of receiving a lead.
• If there is no response follow up after five days, then again if there is no response after seven days
• If there is no response after four weeks, the line manager informed to confirm “cold lead”
• Record all enquiries and leads, conversion activity, contact details, audience profiles, contact history and decisions and outcomes
• Minimum 20-25 qualifying emails per day
• Minimum 45 qualifying calls
• Lead an effective, targeted schedule of recruitment and sales activity.
• Application process (lead is received to payment made) takes no longer than - 3months (Professional) - 6 months (PG and UG)
• Build and maintain good working professional relationships with internal colleagues to support recruitment and sales activities, sharing information, ideas, product knowledge and good practice including central admissions team etc. Taking responsibility for coaching new starters.

Requirements for the role

Essential Desirable Qualifications/Education

• Educated to Degree Level Knowledge/Skills
• Excellent presentation skills, high level of confidence
• Ability to multitask in a busy, highly pressured and fast paced working environment
• Excellent verbal and written communication
• Excellent customer service, advising and interpersonal skills
• Be able to provide career guidance and explore relevant career pathways for students
• Knowledge of the relevant educational sector both in the UK and Internationally Experience
• Proven background in new B2C / income generating role
• Proven advisory and sales skills
• Previous experience in face to face consultative sales position
• Previous experience in an advisory role and sales– focused position

 

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies. There will be an occasional need to undertake business travel between other GUS sites.

Role: Programme Advisor / Consultant

Location: Athens, Greece

The Role

Programme Advisors are responsible for promoting GUS’s programme portfolio to potential students over the phone and via e-mail, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees.

You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, GUS products, or the working environment. Role holders will strive to achieve set targets, and organise their own day-to-day work to meet clear objectives.

Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters. This may also include responding to complaints and escalated issues and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.

 

Key Activities & Responsibilities

• Providing individually tailored advice to all prospective students
• Consulting students through the full application circle: from initial conversation through to finalising and closing their application to study with BSBI.
• Exploring possible career paths for students and matching them with specific BSBI offerings
• For international students: advising/ making students aware of visa, immigration issues and compliance.
• Handling student enquiries regarding different programmes from the potential student
• Building commonalities to gain trust and engage potential students
• Provide outstanding customer service to all students, and all stakeholders, which is timely and efficient, and encourages students to choose BSBI
• Handling student enquiries regarding different programmes from potential students’ business partners
• Providing individually tailored advice at all times
• Portraying a positive and professional image of BSBI at all times. Generating a positive and sought-after image of BSBI
• Account Managing student’s applications from original enquiry to payment of tuition fees

Requirements for the role

Qualifications/Education

• An undergraduate degree or equivalent experience. (Essential)
• A relevant sales qualification (Desirable)

Knowledge & Skills

Essential:

• Customer-focused with excellent interpersonal skills, including professional credibility, relationship building, and influencing – ‘customer comes first’.
• Expert in Excel, able to run pivot tables and presentations.
• Both advisory and sells skills
• Analysis and decision-making skills.
• Excellent presentation skills and a high level of confidence
• Ability to multitask in a busy, highly pressured, fast-paced working environment.
• Be able to provide career guidance and explore relevant career pathways for students. 
• Excellent verbal and written communication

Desirable:

• Experience in using a CRM.
• An understanding of Higher / Further education and an interest in working in the education sector.

Experience

Essential:

• Proven background in new B2C / income generating role.
• Experience in developing and implementing key account processes.
• Previous experience in face-to-face consultative sales position
• Proactive, self-motivated and achievement driven with a ‘can-do’ attitude.
• Organised, confident, self-disciplined, thorough and logical.

Desirable:

• Experience in operating in a sales role internationally.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

People Operations/ HR Generalist (m/f/d)

 

Location: Berlin, Germany                                                                

Reports to: Head of HR

Position: full-time

 

About BSBI:

BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.

It also aims to teach students to understand how businesses function and how economic success is generated.

BSBI offers industry-relevant programmes that focus on the development of practical entrepreneurial skills necessary for professional success.

Located in the heart of Berlin, we are an international business school that offers academic excellence, is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.

 

Your Responsibilities:

You will take ownership of all HR administration, people operations, matters across the company in daily people operations matters, recruitment to onboarding, learning and development.

• Provide HR support to BSBI employees
• advise employees and managers on our HR policies, practices, and processes
• Taking over and supporting various HR projects
• Creating clear and concise reports
• Maintaining and reporting on workplace health and safety compliance
• Training, counselling and coaching our staff
• Maintaining employee and workplace privacy, monitor personal data protection
• Assisting our international team with personal visa assistance, legal and tax consulting, German law questions etc.
• Support our external payroll company in processing monthly payroll
• Organizing team-building exercises and company events

Your Requirements:

• Bachelor’s degree in human resources management or equivalent
• 2 years of proven experience in human resources
• Profound understanding of the German labour law
• Ability to build and maintain positive relationships with colleagues
• Experience in educating and coaching staff
• Experience in conflict resolution
• Experience in following and maintaining workplace privacy
• Ability to give presentations
• Knowledge of relevant health and safety law
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge of Payroll
• Experience of working with Personio or comparable
• Professional English and German skills in written and verbal form

What we offer:

• High potential for personal growth and fast career development
• Direct cooperation with the management
• Opportunities to participate in internal courses and seminars
• Varied tasks in a great team atmosphere with international colleagues
• Room for sharing your own ideas and their implementation
• a higher vacation budget with increasing seniority
• a beautiful new office in the heart of Berlin
• Family-friendly working environment
• Please apply by sending your CV and letter of application to hr@berlinsbi.com

We are looking forward to meeting you!

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

 

Location:  Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Position: Personal Assistant to CEO

Company Description

BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.

It also aims to teach students to understand how businesses function and how economic success is generated.

BSBI offers industry-relevant programmes that focus on the development of practical entrepreneurial skills necessary for professional success.

Located in the heart of Berlin, we are an international business school that offers academic excellence, is a member of Global University Systems (GUS) and provides unlimited career opportunities for its students and staff.

 

The Role

• Support and relief of the CEO in day-to-day business
• Appointment coordination, calendar maintenance, follow-up of appointments
• Liaising with senior staff at regional, national and international higher education institutions, professional bodies, associate centers and other similar institutions with the CEO & COA has professional relationships
• Coordinating and mentoring online and personal meetings
• Organization of business trips and travel expense accounting
• Project coordination support as required by the CEO
• Proactively managing communication with the CEO
• direct reports by preparing briefing notes, etc.
• Organizing corporate and senior management events
• Translation of correspondence from German to English and being able to type up correspondence as dictated or directed by the CEO and writing at time on his behalf

 

Knowledge, skills and experience:

• Completed university degree
• Relevant multiannual professional experience as a personal assistant
• Project management experience
• Organised, with excellent time management skills
• Self-motivated team player who is confident and flexible with the demonstrative ability to establish a strong rapport with senior management and key stakeholders, excellent communication and interpersonal skills
• Very good knowledge of German and English, both written and spoken
• Proficiency in Microsoft Office (Outlook, Excel and PowerPoint).

 

Benefits:

• An appreciative, collegial company culture and high professional standards
• A high degree of personal responsibility and creative freedom from day one
• The opportunity to contribute and develop your professional and personal strengths
• Direct cooperation with the management
• A competitive salary
• Higher vacation budget with increasing seniority
• A beautiful new office in the heart of Berlin
• Regular team events

 

How to apply

Please send your CV and letter of application to bsbi.recruitment@berlinsbi.com.

While we aim to respond to all applications received, in some cases where the number of applications is high, we might be unable to confirm receipt of all applications or the result after the first round of assessment. Therefore, should you not hear from us two weeks after the closing date of the applications, please consider that your application was not successful on this occasion.

Student Advisor Careers (m/w/d)

Full-time/part-time

BSBI has three concepts at its heart: Enterprise, Leadership, Success. We deliver our courses with these in mind and with the focus on improving our students’ practical business skills and understanding of industry.

We are looking for a Student Advisor (m/f/d) for our Careers Team to support the service development at Berlin and Hamburg campuses. This is a full-time or a part-time role based in the Berlin office. In this position, you will be reporting to the Careers Service Manager.

 

Your tasks:

• First point of contact in the Careers Service for students and graduates
• Maintenance and day-to-day administration of the central BSBI JobTeaser portal which includes input and management of events, appointments, vacancies, online resources, partner organisation profiles and the production of statistical reports
• Conceptualising and creation of Careers Service materials for students, graduates and members of staff as well as for partner organisation and external businesses and institutions
• Close collaboration with the Campus Management, Marketing and Student Services Teams as well as with other colleagues located at BSBI campuses in Berlin and Hamburg
• Launch and active development of a partner organisation network for the new creative campus in Hamburg focusing on acquisition of business partners within the creative sector in this city and further in Germany
• Supporting and solidifying cooperation with new organisations for long-term partnership purposes
• Preparation of, input into and support with Careers Service events at main campus in Berlin and creative one in Hamburg
• Assisting Careers Service Manager in the day-to-day operations in the Berlin office

 

Your profile:

• Fluency in English and German, written and spoken
• Completed vocational education and/or a university degree
• Excellent knowledge of MS Office programmes (Word, Excel, PowerPoint, Teams)
• At least one-year work experience in the private or public sector in Germany
• Experience in career guidance or in recruitment advantageous but not necessary
• Ability to work under pressure and to multitask. Good time management skills
• Taking own initiative, organisational flair and empathic attitude are your final characteristics

 

What we offer:

• Varied tasks in a great team atmosphere
• Working with colleagues from many countries and different backgrounds
• Working independently on a variety of challenging and diverse projects
• Participation in numerous on-campus events in the field of culture, business and science
• Working from a modern, brand new campus in Alte Post in the heart of the Neukölln district
• Room for sharing your own ideas and their implementation
• Up to 30 days’ annual leave per year (starting at 27 plus 1 accrued for every completed year)
• Attractive salary

 

How to apply

Please send your CV and cover letter in German or in English to careerservice@berlinsbi.com.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

 

Location: BSBI Potsdamer Straße 180-182 10783, Berlin, Germany

Position:  Finance Accountant

 

About the role

• You will be a key member of BSBI accounting team, performing accounting entries, preparing the appropriate documentation and assessing the accounting treatment of business transactions
• You will provide support in various reporting and analysis tasks
• You will participate in month-end closing activities and look for ways to apply your experience to ensure we continue improving and developing processes
• Using Datev and Excel-based analysis from accounting data, you will provide the management team with financial insight and decision-making information in corporation with BSBI’s Finance Manager
• You will work together with our tax advisers on tax matters
• You will help align and improve our accounting system to ensure it best reflects the organization's structure
• You will use your experience to develop meaningful ideas to implement new business procedures
• You will be the main point of contact for auditors and payment service providers such as banks

About you

• You are an accountant with 3+ years of professional experience in financial accounting and have passed the Bilanzbuchhalter exam
• You have a full understanding of the requirements of German GAAP, HGB and German tax regulations
• You have good knowledge of IFRS
• Experience working with Datev and advanced knowledge in Excel
• You are fluent in English and German language; English is our office language, but due to job requirements, German fluency is required
• You are proactive: you independently take over tasks and contribute ideas to find solutions for individual problems

Career level:

Experienced specialist

Contract: Full or Part- time

How to apply

Please send your CV and letter of application to bsbi.recruitment@berlinsbi.com.

While we aim to respond to all applications received, in some cases where the number of applications is high we might be unable to confirm receipt of all applications or the result after the first round of assessment. Therefore, should you not hear from us two weeks after the closing date of the applications, please consider that your application was not successful on this occasion. However we would be pleased for you to apply for other roles that may suit your skills and chosen career path.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Position:  Campus Community Assistant

Reporting to: Campus Manager

Job Type: Full-time

 

Role Summary

To deliver a friendly, efficient front desk and administrative service for BSBI, providing administrative support to key staff in the school and a warm and welcoming atmosphere for all BSBI community and guests at all times.

 

Key Activities and responsibilities

Front desk
• Serving as a point of contact for all members and guests within the BSBI community.
• Monitoring the front desk during operation hours.
• Point person for maintenance, mailing, shipping, supplies, external services, events and equipment.
• Building a good working knowledge of all departments across the campus to ensure good communication levels between the members of the community/guests to provide a smooth and efficient service.
• Verifying access for all students, guests and staff onto the premises as per Campus rules, ensuring there is strictly no breach of security policies or procedures.
• Assisting and managing contractors and deliveries by communicating with the relevant staff and ensuring assistance where necessary.
• Maintaining a high standard in personal appearance and demeanor.

Administration
• Working on campus tasks together with the Campus Manager and take an active role in it.
• Providing general administrative support to members of the management team and
academics, as required.
• Maintaining and updating inventory and mailing and disseminating information to
departments.
• Assisting with moving and arranging furniture setup in classrooms, offices and common rooms when needed, e.g. for events

 

Qualifications, Knowledge, Skills and Experience Required

Qualification/Education

Bachelor's degree or equivalent vocational qualification.

 

Knowledge/Skills

Essential:

• Customer service experience
• Effective verbal and written communication skills
• Ability to work as part of a small team as well as individually
• Good time management skills
• Good organizational skills
• Being pro-active and taking the initiative
• Reliable
• Good working knowledge of Microsoft 365
• Fluency in English
• German Language B1

Desirable: Knowledge of Canva

 

Experience

Essential:

• Experience of communicating information and ideas verbally and in writing so that others will understand.
• Experience of working in an administrative

Desirable: Experience of working in a fast-paced environment.

 

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

 

Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Position: Student Welfare and Engagement Officer

 

Company Description

BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world.

It also aims to teach students to understand how businesses function and how economic success is generated.

BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.

We are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

 

The Role

Currently, BSBI is looking for a friendly and trustworthy Student Welfare and Engagement Officer to work full-time in the Student Services Department on campus. We are looking for a candidate who can begin working with us as soon as possible.

The key objective is to support the Student Services team by fielding general student enquiries, assessing student welfare, and initiating student engagement activities. In this role, you will report to the Head of Student Services.

Your tasks and responsibilities will include:

• Being the first point of contact for all student enquiries, supporting them via email, telephone and in person in different aspects of their student life

• General administrative duties (maintaining databases, filing, scanning, booking appointments, issuing official university letters, etc.)

• Initiating, promoting, and supporting student engagement activities and student events, in cooperation with the Student Council and other BSBI departments

• Supporting regular communication with students (surveys, newsletters, emails) in order to assess and contribute to the welfare of the student community

• Delivering the highest levels of customer satisfaction through seamless administration, excellent customer service, and effective communication

• Offering support in preparation for and throughout the registration process

 

Requirements

• You have a solid background in a front-line customer service

• You are open and communicative, highly social and empathetic person

• You can quickly build strong relationships with other students and departments

• You enjoy working in a team, showing initiative and introducing new ideas

• You have a flexible mindset and ability to adapt to different responsibilities

• You have good knowledge of MS Office

• You are fully fluent in English knowledge of other languages is advantageous

 

Benefits

• An appreciative, collegial company culture and high professional standards

• A high degree of personal responsibility and creative freedom from day one

• The opportunity to contribute and develop your professional and personal strengths

• Direct cooperation with the management

• A competitive salary

• a higher vacation budget with increasing seniority

• Regular team events How to apply Please send your application to bsbi.recruitment@berlinsbi.com.

Candidates must have the right to work in Berlin. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Position: International Affairs Officer

Reports to: International Affairs Office Manager

Job Type: Full-time

 

Company Description

BSBI has three concepts at its heart: Enterprise, Leadership, Success. We deliver our courses with these in mind and with the focus on improving our students’ practical business skills and understanding of industry. BSBI is a fast-growing institution, which started its operations in 2018. BSBI is member of Global University Systems (GUS) and offers unlimited career opportunities to its students and staff.

 

Role Summary

Role holders will strive to achieve set targets, organise their own day-to-day work to meet clear objectives. Independence and initiative will be required to react to changing priorities and work circumstances, with scope to make decisions within clear parameters. This may also include responding to and being first point of contact for escalated complaints and escalated issues, and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.

 

Key Duties and Responsibilities

The International Affairs Officer will provide visa support to all registered BSBI students and ensures compliance with all necessary visa regulations as per German law. The Officer will also support with the completion of any tasks required by their direct line management.  This position reports to the International Affairs Office Manager. 

In this role you will process day-to-day tasks of the visa support services provided by the BSBI. Your tasks and responsibilities will include, but are not limited to: 

• Being the central point of contact for all student enquiries related to student visa and compliance. This includes information about visas and student related residence permits (study purposes, working rights, post-graduate residence permit options), city registration, blocked bank accounts as well as health insurance.
• Provide excellent customer service in person, by email and telephone and make referrals where appropriate.
• Processing service support requests from a partner law firm and health insurance partner.
• Be actively involved in the registration process ensuring student visas are correct, checked and uploaded into the student database in a timely fashion. 
• Assist in the production and issuance of matriculation letters.
• Assist in visa-related webinars.
• Assist in students’ Inductions
• Undertaking when necessary communications with various institutions

 

Essential Knowledge, Skills and Experience

• Excellent language skills in English (C1)
• Excellent German language skills (C1)
• Excellent attention to detail is a must in this position.
• Being able to handle a high volume of e-mails and personal consultations in a timely fashion.
• Ability to complete repetitive tasks and database work.
• Previous work experience in
  • an administrative position
  • working with visa matters, German immigration offices and/or lawyers 
  • customer service
• High level of discretion, diplomacy, and cultural intelligence
• Excellent verbal and written communication skills

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.  

 

How to Apply

Please send your CV and letter of application to recruitment@berlinsbi.com 

While we aim to respond to all applications received, in some cases where the number of applications is high, we might be unable to confirm receipt of all applications or the result after the first round of assessment. Therefore, should you not hear from us two weeks after the closing date of the applications, please consider that your application was not successful on this occasion. 

Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Position: Finance Coordinator

 

About BSBI

BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

 

Role Summary

Reporting to the Management Accountant, this role will include:

• Processing of employee expense reimbursement, credit cards, expense claims and petty cash
• Assisting with posting payments in Data Base and bank reconciliation process
• Perform creditor reconciliations on a regular basis.
• Liaising and resolving outstanding queries with suppliers
• Assisting with day-to-day banking, particularly electronic banking, including online bank statements (balance and transaction enquiries) and setting up and releasing payments
• Assisting in the preparation and review of monthly expense report
• Assisting with all aspects of accounts receivable to include debtors’ reconciliation, payment reconciliation, posting invoices etc.
• Other administrative duties including document profiling and filing etc.
• Assisting Management Accountant, Financial Controller and GFD with tasks and projects as required
• Assisting with the preparation of other ad hoc reports including preparation of budgets, and forecasts, audit queries as required
• Other activities as required to support the Finance team and the wider operation in delivery, including holiday and absence cover for the other team members.

Qualifications & Education

• Competent in MS Office Software, especially MS Excel (intermediate and above level)
• Able to analyse data and present information in a clear manner.
• Good verbal and written communication skills in German and English
• Positive and intuitive approach to problem solving.
• Flexible approach to working and the ability to cope with frequently changing environments.

Knowledge, Skills &Training

• good mathematical and computer skills
• accuracy and attention to detail
• good communication skills
• the ability to explain technical financial information.
• organisation and time-management skills
• hands-on to daily tasks, flexible and team oriented

Experience

• hands on experience as an account assistant with thorough knowledge of double entry and bookkeeping
• working knowledge of accounting software
• 2-3 years of experience

 

What we offer

• A highly talented, dynamic and international team
• An inspirational way of working in a fast-paced environment and a high impact to shape our brand
• Variety of tasks with plenty of potential for personal growth and career development
• Opportunities to participate in internal courses and seminars.
• Room for sharing your own ideas and their implementation.
• Up to 30 days’ vacation per year (starting at 27 plus one accrued for every completed year).

 

How to apply

Please send your CV and letter of application to: bsbi.recruitment@berlinsbi.com.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

We look forward to receiving your application!

 

Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Position: Credit Control Officer

 

About BSBI

BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

 

Role Summary

Reporting to the Credit Control Manager, this role will include:

• Reporting of debtors (students) financial situation
• Debtors Data analysis and Improvement of Data Quality
• To file/ save and improve all students related financial documents
• Contacting students via calls/ e-mails to in purpose of reminding about payments
• Negotiating with students regarding their payment-related issues
• Assist students and staff(recruiters) with all debtor related queries
• In addition to overseeing the smooth running of communication between departments and students.
• To ensure the information on the student base is up-to-date and correct
• Dealing with student’s payment plans, providing administrative support
• Other activities as required to support the Finance team and the wider operation in delivery, including holiday and absence cover for the other team members

 

Knowledge, Skills and Experience

Qualifications & Education

• Successfully completed study in business and administration/ economics/ Data analytics or similar
• Competent in MS Office Software, especially MS Excel (intermediate and above level) and knowledge in power bi, python and SQL will be an advantage.
• Able to analyse data and present information in a clear manner
• Good verbal and written communication skills in English and German is a plus
• Positive and intuitive approach to problem-solving
• A flexible approach to working and the ability to cope with frequently changing environments

What we offer

• A highly talented, dynamic and international team
• An inspirational way of working in a fast-paced environment and a high impact to shape our brand
• Variety of tasks with plenty of potential for personal growth and career development
• Opportunities to participate in internal courses and seminars.
• Room for sharing your own ideas and their implementation.
• Up to 30 days’ vacation per year (starting at 27 plus one accrued for every completed year).

 

How to apply

Please send your CV and letter of application to: bsbi.recruitment@berlinsbi.com.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

We look forward to receiving your application!