Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Reports professionally: Programme Coordinator Manager

About BSBI

Berlin School of Business and Innovation´s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

Key activities & responsibilities

• General Administrative Duties: Maintain databases, issue official letters, and manage trackers and other administrative tasks as required.
• Customer Service and Communication: Deliver the highest levels of customer satisfaction by providing seamless administration, excellent customer service, and effective communication with students, staff, and external partners.
• Student Support: Assist students on campus and handle inquiries through shared mailboxes, ensuring their needs are met promptly and efficiently.
• Registration Support: Offer support in the preparation for and throughout the registration process, helping to ensure a smooth experience for all students.
• Collaboration with International Partners: Work collaboratively with international partners to execute regulations and schedules effectively.
• Performance and Attendance Monitoring: Monitor students’ performance and attendance in their programmes, ensuring compliance with BSBI’s requirements.
• Timetable and Schedule Management: Organize and manage timetables and schedules to ensure that all academic and administrative activities run smoothly.
• Additional Responsibilities: Manage any other tasks assigned by the senior management of BSBI, adapting to the dynamic needs of the institution.

Qualifications

• A minimum of a Bachelor’s degree (or equivalent)
• High level of customer focus
• Excellent attention to detail and organizational skills
• Proficiency with the MS Office suite
• High level of discretion, diplomacy, and cultural intelligence
• Enjoy working in a team environment
• Flexible mindset with the ability to adapt to various responsibilities
• Full working proficiency in English 
• Experience working, living, or studying abroad or with international audiences is advantageous

Preferred Qualifications

• Proven track record in academic affairs, student services, enrollment management, continuing education, program development, or administration
• Demonstrated ability to develop new approaches, solutions, and methods
• Additional language skills (German language skills may be beneficial)

Benefits

• An appreciative, collegial company culture and high professional standard
• A high degree of personal responsibility and creative freedom from day one
• The opportunity to contribute and develop your professional and personal strengths
• A competitive salary
• A higher vacation budget with increasing seniority
• Regular team events

How to apply

Please submit your CV and application (cover) letter in English here.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

We look forward to receiving your application!